Description
You are purchasing one year of technical support for our Indoors And Vertical Farms package.
The way we’ve farmed with aquaponics for the last 12 years works extremely well, and is economical of both your time and money. We know our systems inside and out, and they are bulletproof if run properly As a result, even when faced with a brand-new support question we’ve never heard before, we usually solve it within a couple of emails.
Because there are SO many ways to do aquaponics wrong, and people are inventing more all the time (people are funny that way, right?) we can’t possibly support other people’s system designs. This isn’t because we’re not flexible; while we were developing our systems, we tried EVERYTHING under the sun, and scientifically documented the results. In fact, our manuals include a TON of information about all the things that don’t work, as well as complete details on those that DO.
This package does NOT include ANY aquaponics farm or aquaponics system design services, please click on the blue link if that’s what you’re interested in. The aquaponic farm and system design package in the blue link above includes one year of free technical support.
This package also does NOT include any commercial aquaponics or commercial greenhouse technical support. We suggest you purchase our Commercial Aquaponics DIY package plus Commercial Greenhouse package, if that’s what you require from us. Our aquaponic farm and system design package in the blue link in the paragraph above includes one year of free technical support.
Although we’ll benefit if you purchase this support product, if you read the manual and other materials carefully, you may find you don’t need to. Please know that you can come back and purchase technical support at any time in the future that you feel you’d benefit from it!
This product includes our commitment to providing you with substantive answers to your questions within 48 hours of receiving your initial support question via email.
If you want to be able to call us on the phone, please also select the “Phone Support” option when checking out. This allows you to call us Monday-Friday during normal working hours, which are 8 am to 5 pm Hawaiian Standard Time, and either talk to us or leave a message for a call back as soon as we’re available.
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